Last Updated: February 16, 2026
MyTicketingBooth is a platform that allows Event Organizers to sell tickets to consumers. Because myTicketingBooth does not organize the events, we generally do not issue refunds directly.
If an event is cancelled or rescheduled, the Event Organizer is responsible for communicating this to attendees and processing refunds. MyTicketingBooth facilitates these refunds when initiated by the Organizer, but the decision usually lies with them.
Before purchasing tickets, carefully review your event selection. Policies set forth by Event Organizers may prohibit exchanges or refunds after a ticket has been purchased, or may result in lost tickets.
To request a refund, please contact the Event Organizer directly. You can usually find their contact information on the event page or in your confirmation email. If you are unable to reach the Organizer, or if you believe you have been the victim of fraud, please contact MyTicketingBooth support at support@myticketingbooth.com.
Initiating a chargeback with your bank without first attempting to resolve the issue with the Organizer or MyTicketingBooth may result in a permanent ban from our platform.